Slogging Through the Networks: How Scaling Way Up Results in Really Bad Customer Service

Strominator David Strom writes about how are networked world often makes customer service a distant afterthought. This is something we’ve all experienced.

The post name is Caught Between Computers and you may need to know this just in case a new post has floated to the top. His permalink link for the post doesn’t seem to work so the closest I can get you there is strominator.com . This is a bit ironic as I see this as a customer service issue too.

(And another thing, David. I subscribe to your email and not the RSS. I had a devil of a time finding your blog as it’s not listed in the email. What’s up with that?)

del.icio.us tags:

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s